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SuiteCommerce

With SuiteCommerce, you optimize the customer experience across all channels and touchpoints.

NetSuite SuiteCommerce is a comprehensive commerce platform that integrates all your customer interactions and business processes into one system. It combines your web store, order management, CRM, inventory management, and point-of-sale, enabling you to work more efficiently and provide customers with a seamless experience.

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Transform your business with SuiteCommerce

And whether you operate locally or aim to expand internationally, SuiteCommerce grows with you. The platform is flexible, user-friendly, and designed to help your business thrive. One platform, endless posibilities.

With modules for:

E-commerce
Point-of-sale
Site management
Order management
CRM

Why SuiteCommerce?

Fast & Flexible
Applicable to multiple locations
Usable on any device
Globally expandable

Discover the posibilities of SuiteCommerce

Create a Unique Customer Experience

With SuiteCommerce, your organization operates within one system. Customer data is automatically synced with your back-office systems, such as inventory management and order processing. This enables more efficient workflows, faster adaptation to market shifts, and the ability to provide superior experiences to your customers.

Strengthen Customer Loyalty: The central communication hub in SuiteCommerce lets you deliver targeted, data-driven, and relevant content at the right time. This makes your communication more effective and helps build stronger customer relationships.
Design an Exceptional Customer Journey: SuiteCommerce provides a centralized source of customer data, enabling you to analyze and predict buying behavior. This allows you to create personalized sales journeys, resulting in higher customer satisfaction and increased loyalty.

One complete view of your customers

With SuiteCommerce, you gain a comprehensive 360° view of your customer interactions, from the initial click to the final purchase. By integrating CRM, order management, and inventory management, you can track every customer touchpoint, enabling you to leverage real-time insights and proactively seize opportunities.

Optimize Inventory: Through SuiteCommerce, you can quickly identify which products are performing well and adjust your inventory accordingly to keep up with trends and demand.
Increase Customer Value: By consolidating all customer communications and transactions in one system, you gain a deeper understanding of your customers’ true profitability. This allows you to make more informed decisions about marketing spend and focus on the most valuable products and customers.

Intelligent order management

Centralized order management ensures that customers can place and return orders from anywhere. The platform provides real-time inventory visibility, enabling you to process orders quickly and efficiently.

Process Orders Quickly and Efficiently: Orders from multiple channels—ranging from webshops to mobile apps—are managed in one centralized location. This streamlines processing, speeds up operations, and reduces costs.
Optimize Inventory: With real-time inventory management in SuiteCommerce, you can prevent overstocking, improve turnover rates, and run targeted promotions for your most profitable products.
Better Supplier and Inventory Management: Integrate global supply chains and share real-time information to improve collaboration and ensure faster delivery to your customers.

Unlimited Expansion

With SuiteCommerce, you can scale your business rapidly. Easily connect new sites or webshops to your SuiteCommerce platform, ensuring your business remains flexible and scalable.

Global Scalability: Expand your business worldwide with a single platform that supports multiple countries, languages, tax rates, and currencies. Consolidate data from subsidiaries with ease.
Multiple Brands and Sites: Manage multiple websites for different brands or regions from a single system, eliminating the need for separate platforms.

Unified Commerce Platform

Oracle JD Edwards biedt uitgebreide functionaliteit voor het managen van je supply chain en het verbeteren van leverperformance en klanttevredenheid. Jouw medewerkers hebben realtime inzicht in voorraadposities, zodat je “nee” verkopen kunt voorkomen en het juiste product op het juiste moment kunt leveren.

Inventory Management
Transportation Management
Warehouse Management
Advanced Stock Valuation
Bulk Stock Inventory
Product Variants

Seamless B2B integration

SuiteCommerce isn’t just for B2C companies. B2B businesses with an omnichannel strategy also benefit from SuiteCommerce, which ensures an excellent customer experience without compromise.

Expanded Customer Profiles: Serve your B2B clients better with a centralized customer dashboard that integrates data from all channels.
Simplify the Order and Quotation Process: SuiteCommerce automates the ‘quote-to-order’ process, smoothing the B2B customer experience and giving your sales team more time for core activities.

Makes a real difference in the physical store

SuiteCommerce InStore combines the power of NetSuite’s SuiteCommerce with tools specifically designed for businesses with physical stores. By fully integrating online sales, in-store interactions, and operational processes within a single cloud-based platform, SuiteCommerce InStore eliminates the need for complex system integrations.

With its ‘endless aisle’ functionality, sales associates can instantly order products that are not available in-store, maximizing revenue per location.

Fully Mobile and User-Friendly
The SuiteCommerce InStore interface is optimized for touchscreen use, allowing sales associates to easily access SuiteCommerce functionalities anywhere.
Genuine Insights into Customer Preferences
Sales associates can effortlessly view shopping carts, wish lists, and orders from other channels, providing optimal support for customer purchases.
Dynamic Sales Tools
Offer upselling, cross-selling, and personalized product recommendations based on buying behavior and location.
Lower Total Cost of Ownership
Cloud-based software accessible on standard hardware minimizes implementation and maintenance costs.
Comprehensive Customer Insights
Gain information on customer activities, transactions, loyalty points, and more for a truly personalized approach.

SuiteCommerce InStore empowers businesses with the tools to elevate in-store experiences, resulting in greater efficiency and customer satisfaction.

Become a digital enterprise with Oracle JD Edwards ERP

Interested in SuiteCommerce?

productsheet

Download SuiteCommerce Productsheet

Marcel van Es

Accountmanager

Want to know more?

Want to learn how SuiteCommerce can take your customer experience to the next level? Our consultants at Cadran are ready to guide you through the integration process and help you transform your business.

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SuiteCommerce

With SuiteCommerce, you optimize the customer experience across all channels and touchpoints.