The benefits of NetSuite for E-Commerce enterprises

In an e-commerce business, many processes interact with each other. To satisfy your customers, inventory management, logistics planning and shipping of goods, need to be well-organised.

Your business processes must be efficient in order to be successful. But managing different business processes can be quite a challenge.

An Enterprise Resource Planning (ERP) system can help with this. NetSuite is an ERP platform with extensive capabilities for companies active in e-commerce.

For instance, the system offers payment processing solutions, Inventory control software, Supply chain automation capabilities, Warehouse management systems and E-commerce automation tools.

In this article, we have a closer look at how the NetSuite ERP system can help your business seamlessly integrate all your e-commerce activities.

NetSuite for e-commerce offers solutions in:

• Inventory management
• Order processing
• Supply chain management
• CRM
• Payment integrations
• Warehouse management system (WMS) 
• Financial management

As a result, your business will have:

• Efficient payment integrations

• Real-time inventory management
• Automated order processing
• Increased customer satisfaction
• Introduction ERP System NetSuite

Introduction to ERP system NetSuite

Let’s start with an introduction about the ERP system itself. What exactly is NetSuite? NetSuite is an integrated cloud-based ERP system designed to streamline and automate various business processes. 

Among other things, it has many useful features for financial management, order management, inventory management and customer relationship management (CRM). 

Because NetSuite is an all-in-one system, it provides insight into all business processes related to e-commerce. This allows you to automate business processes. As a result, you optimise in efficiency, save time and indirectly save money. 

All your e-commerce activities in NetSuite ERP

Within a company’s supply chain, business processes need to be well aligned. Within NetSuite, many Supply Chain automations are possible within different business processes. 

Go for a well-functioning and secure Payment gateway integration

One of the most important aspects of an e-commerce business is the secure and efficient processing of payments. 

Netsuite offers well-functioning integration with various payment gateways. A few examples are: PayPal, Stripe, Authorize.Net, Adyen, Worldpay, Amazon Pay, Klarna and Square. If your payment gateway is not listed, no problem. The flexible nature of NetSuite makes it easy to add new payment gateways. 

Developers can make the necessary adjustments to implement a new payment integration. It is convenient to work with recognised NetSuite partners for this purpose. You can contact our consultants for this.

Choose real-time inventory management for your e-commerce business 

Inventory management is an important part of your e-commerce business. An ERP system where stock levels match the numbers displayed in the webshop is essential for good customer relations. 

Netsuite offers Inventory control software that allows companies to gain real-time insight into their inventory levels. Moreover, it has the ability to track orders.

With real-time insight into your inventory management, you can optimise many things. For example, consider the stock levels present within a company. 

The Power of Efficient Order Processing for E-commerce companies

Netsuite offers a Warehouse Management System (WMS) that helps companies optimise their warehouse processes. An effective order processing system is very important within e-commerce.

The first benefit is that it reduces errors. Using automated processes, you avoid manual, error-prone work. Orders are processed accurately and consistently, which reduces the number of returns and complaints. 

You also save time and money. Employees have time to focus on other important tasks. Moreover, you realise better customer satisfaction through faster delivery and order tracking capabilities. B2C e-commerce is highly competitive, where consumers have high expectations, making this extremely important.

Finally, an effective order system collects customer data, such as shipping addresses and contact details. This information can be used for marketing purposes and to provide a personalised shopping experience to customers.

E-commerce automation tools in NetSuite

Besides automation options in order processing and inventory management, you can also automate invoicing, customer service and marketing. 

This allows your e-commerce business to streamline its processes, save costs and increase customer satisfaction. Want to know more about NetSuite’s capabilities for your e-commerce business? Get in touch with us.

Are you ready for a new ERP-systeem?

It is important to choose an ERP system that suits your organisation. NetSuite is a proven ERP system that grows with your e-commerce business. Are you curious to know how it works? If so, I would be happy to schedule a demo with you.

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