Field Service Management
NetSuite FSM enables seamless collaboration between office and field teams, helping you work more efficiently and improve customer satisfaction.
What is NetSuite Field Service Management?
For businesses with field operations – such as maintenance and installation companies – keeping processes running smoothly is essential. Yet poor planning, delays, and lack of inventory visibility often cause problems, leading to higher costs and dissatisfied customers.
With Oracle NetSuite Field Service Management (FSM), you can optimize your field service activities and tailor them to the specific needs of your business. This powerful ERP module streamlines your operations, enhances customer satisfaction, and reduces operational costs. Everything you need to manage your field service is brought together in one user-friendly solution.
How NetSuite FSM Makes Your Field Service More Effective
NetSuite FSM improves coordination, simplifies scheduling, and provides real-time access to customer information, even on the go. With features like automated task assignment and mobile access to work orders, your field service team can complete more tasks in less time. The result? More efficient processes and happier customers.
Key Features of NetSuite FSM:
- Planning & dispatching
- Mobile access
- Inventory management
- Maintenance management
- Customer management
Why Choose NetSuite FSM?
- Keep your team aligned anytime, anywhere.
- Increased Productivity: Get more done with the same resources.
- Deliver fast, accurate service solutions.
- Minimize inefficiencies and cut operational expenses.
- Scalability: Adapt as your business grows.
More about Field Service Management
Streamlined Scheduling
NetSuite FSM makes it easy to create and manage schedules. Changes to work orders are effortless with a drag-and-drop scheduling feature.
- Automatic work order generation: Work orders are automatically created, complete with essential customer information like maintenance history. This ensures your team is fully prepared and reduces manual work, speeding up processes and improving service quality.
- User-friendly Drag-and-Drop Interface: Adjust work orders easily and reassign field staff based on location, availability, or priority. This ensures quicker response times and enables your team to complete more tasks per day.
An introduction to NetSuite FSM
Transform Your Field Service with NetSuite FSM
Curious how NetSuite FSM can improve your field service operations? Our experts are ready to guide you through the integration process.
Kalibra swaps five systems for one powerful solution: NetSuite
“Together with Cadran, we have built a great system that has enabled us to make great strides forward and will enable us to make great strides in the future.”
- Richard Damen, Manager at Kalibra
